Welcome to the TRE Customer Support Page

At TRE we pride ourselves on our high standard of after sales service. Jo Fox is the TRE Customer Support Co-ordinator and is dedicated to maintaining our high standard of service to all our customers.

Jo can be reached on the following telephone numbers:

Post Delivery enquiries

01373 823737

Network Rail Support Customers

01373 823344

Or email jo.fox@theraileng.co.uk

We are pleased to offer a further system to enhance our Customer Service:

Customer Activated Tracking System (CATS)

The CATS system provides a unique way in which TRE can communicate with all our users in a rapid and effective manner. Registered customers can access CATS through the Internet leading to quick responses to all issues raised.

CATS
 
Keith Hampton, TRE Customer Support Manager

Jo Fox
Customer Support Co-ordinator